5

Discussion topic: Stream puck not showing on LG TV

Reply
This message was authored by Pathogen78 This message was authored by: Pathogen78

Stream puck not showing on LG TV

Hi all, bizarre one this!

 

If I plug my puck into my sky glass in my living room using hdmi it works. 

If I plug my puck into my LG TV using HDMI in my bedroom the TV displays "No Signal". 

I have tried 2 different HDMI leads in case it's that and the TV recognises it has a HDMI plugged in (by showing either HDMI 1 or HDMI 2). The puck is not in stand by mode. 

Any ideas what the issue could be or a fix for it please? 


Best Answers
Pathogen78
Topic Author
This message was authored by Pathogen78 This message was authored by: Pathogen78 Answer

Re: Stream puck not showing on LG TV

Hi all,

 

Thank you for the replies. I bought a new HDMI cable and it works now! 

The other 2 are now in the bin!

 

Thanks again,

 

P78

View this Answer within the discussion

Reply

All Replies

This message was authored by Deedee36 This message was authored by: Deedee36

Re: Stream puck not showing on LG TV

Posted by a Superuser, not a Sky employee. Find out more

@Pathogen78 I had an issue similar to yours with a jvc tv,I resolved it by plugging the puck into an other tv and changing the puck picture resolution to 1080p and it has worked since,this might help

with your issue 

……
……
……
……
“Trying to help improve sky glass”
This message was authored by Nigelb1972 This message was authored by: Nigelb1972

Re: Stream puck not showing on LG TV

How old is the TV? Sky Stream uses HDMI 2.0 and above so if you're TV is old, it might not be backwards compatible... It should be but it might not.

Pathogen78
Topic Author
This message was authored by Pathogen78 This message was authored by: Pathogen78

Re: Stream puck not showing on LG TV

I will try this and see how I get on. Thank you. 

This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Stream puck not showing on LG TV

Is the LG TV .... HD or UHD?

Exiled in HH
Pathogen78
Topic Author
This message was authored by Pathogen78 This message was authored by: Pathogen78 Answer

Re: Stream puck not showing on LG TV

Hi all,

 

Thank you for the replies. I bought a new HDMI cable and it works now! 

The other 2 are now in the bin!

 

Thanks again,

 

P78

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion