28 Feb 2024 03:58 PM
Hi all, bizarre one this!
If I plug my puck into my sky glass in my living room using hdmi it works.
If I plug my puck into my LG TV using HDMI in my bedroom the TV displays "No Signal".
I have tried 2 different HDMI leads in case it's that and the TV recognises it has a HDMI plugged in (by showing either HDMI 1 or HDMI 2). The puck is not in stand by mode.
Any ideas what the issue could be or a fix for it please?
28 Feb 2024 08:07 PM
Hi all,
Thank you for the replies. I bought a new HDMI cable and it works now!
The other 2 are now in the bin!
Thanks again,
P78
28 Feb 2024 04:08 PM
Posted by a Superuser, not a Sky employee. Find out more@Pathogen78 I had an issue similar to yours with a jvc tv,I resolved it by plugging the puck into an other tv and changing the puck picture resolution to 1080p and it has worked since,this might help
with your issue
28 Feb 2024 04:08 PM
How old is the TV? Sky Stream uses HDMI 2.0 and above so if you're TV is old, it might not be backwards compatible... It should be but it might not.
28 Feb 2024 05:15 PM
I will try this and see how I get on. Thank you.
28 Feb 2024 06:09 PM
Is the LG TV .... HD or UHD?
28 Feb 2024 08:07 PM
Hi all,
Thank you for the replies. I bought a new HDMI cable and it works now!
The other 2 are now in the bin!
Thanks again,
P78