27 Aug 2024 01:50 PM
Posted by a Superuser, not a Sky employee. Find out moreI have also pasted the below in the glass forum and am looking for feedback from stream users as well ......
Hi all
I am looking for some feedback on episode tracking issues. I have experienced many of these since I had sky glass in 2022. I'm trying to gauge if it's a problem across the board that affects all glass users
I have experienced
- total loss of all tracking within a season. For instance I went to watch swat last night (I'm in the middle of season 7) but on my playlist it has defaulted to play episode 1 season 1.
- only 2-3 episodes shown as viewed.
im not sure if this is happening after a software update or after an amour. Of time has passed since the last viewing.
any feedback would be great 👍
28 Aug 2024 06:42 PM
Posted by a Superuser, not a Sky employee. Find out more@Jporch316 Exactly the same issues as you are having. I don't believe this has anything to do with updates as I have been experiencing the issues with the disappearing progress bars for the last 2 years since getting Glass and then Stream in December 2023.
In a nutshell the progress bars seem to initially work correctly but only remain in place for 7-10 days (maybe a bit longer as I have never actually monitored it sufficiently). Whilst it can certainly be annoying I have learnt to live with it.
28 Aug 2024 09:33 PM
There seems to be difference between using playlist and "on demand" to watch series. I never watched SWAT but I've just used search and it takes me to "Play s7 ep 13.