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Message posted on ‎13 Mar 2026 07:16 PM

Stream Puk cable

The plug on the stream puk is rather large and hard to hide behind a wall mounted TV I'm thinking of replacing the plug with a normal standard 3 pin plug. However I realise there are only two wires a white one and a naked copper wire one. Is it safe to transfer this to a 3 pin plug or can an alternative plug be purchased that's less obtrusive.  Thanks.

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Message posted on ‎13 Mar 2026 08:34 PM

Re: Stream Puk cable

Posted by a Superuser, not a Sky employee. Find out more

Hi @67216762 

 

The plug that comes with stream is the only one available from sky and should be the only one used to maintain the warranty as per the t&C's you've agreed to. It definitely would not be recommended to wire your own plug.

 

Could you not use an extension lead relocate the sky plug?

 

MikeAlanR

 

 

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
Level 12 icon
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Superuser
This message was authored by: mikealanr Answer

Message posted on ‎13 Mar 2026 08:34 PM

Re: Stream Puk cable

Posted by a Superuser, not a Sky employee. Find out more

Hi @67216762 

 

The plug that comes with stream is the only one available from sky and should be the only one used to maintain the warranty as per the t&C's you've agreed to. It definitely would not be recommended to wire your own plug.

 

Could you not use an extension lead relocate the sky plug?

 

MikeAlanR

 

 

 

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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