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Discussion topic: Stream Puck Issues

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This message was authored by: AnthonyJT7

Stream Puck Issues

Stream Puck, 

 

I keep on having to unplug my stream puck to get it up and running each time I'm away from the tv for a long period, I've played around with the settings tried a different output. 

it's running through a extension lead I can't change that. 

tried turning off the hdmi always on, 

tried turning off standby 

 

tried multiple but still having the same issue.

 

any suggestions? 

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This message was authored by: Chrisee

Re: Stream Puck Issues

Posted by a Superuser, not a Sky employee. Find out more

@AnthonyJT7 go into the settings menu and choose Network in Standby and switch that on. Leave HDMI control on. The use of a mains extetion doesn't matter assuming it is good condition. Turning on the puck is easiest by pressing the home button. As it hapoened I used a puck I haven't used for several months this morning with those settings and it started like a dream.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: AnthonyJT7

Re: Stream Puck Issues

Tried all that still no luck! 

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