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Discussion topic: Stream Delivery Times

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This message was authored by Dave570 This message was authored by: Dave570

Stream Delivery Times

Hi all. I ordered my sky stream pucks on Friday just gone, it's now Tuesday and still haven't had word that it's even been dispatched. MySky app just says "activation due". I read on here that delivery times were next day delivery, or Monday if I ordered it on Friday, which I did. So slightly concerning that it hasn't even been dispatched yet.

 

i guess my question therefore is, are those timings sky project just very loosely based and have people experienced long waiting times for their stream boxes to arrive?


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Stream Delivery Times

Posted by a Superuser, not a Sky employee. Find out more

@Dave570  The exact times are here dependent on when you placed the order:  https://www.sky.com/help/home/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stre...

 

Sky Stream pucks that are ordered separately will be delivered by our delivery partner, DPD.

 

Order confirmed: Delivery date*:
By 9pm Monday – Thursday Next day
After 9pm Monday – Wednesday 2 days
After 9pm Thursday – 3pm Sunday Monday
After 3pm Sunday Tuesday
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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This message was authored by GD1 This message was authored by: GD1 Answer

Re: Stream Delivery Times

Posted by a Superuser, not a Sky employee. Find out more

@Dave570  The exact times are here dependent on when you placed the order:  https://www.sky.com/help/home/sky-tv/sky-tv-stream/delivery-and-returns-sky-stream/delivery-sky-stre...

 

Sky Stream pucks that are ordered separately will be delivered by our delivery partner, DPD.

 

Order confirmed: Delivery date*:
By 9pm Monday – Thursday Next day
After 9pm Monday – Wednesday 2 days
After 9pm Thursday – 3pm Sunday Monday
After 3pm Sunday Tuesday
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Dave570
Topic Author
This message was authored by Dave570 This message was authored by: Dave570

Re: Stream Delivery Times

So that clearly hasn't happened. Looks like yet another call to the useless......

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