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Discussion topic: Stop programme to go to another app

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This message was authored by Victoria2412 This message was authored by: Victoria2412

Stop programme to go to another app

I am watching a programme on bbc i player but want to go to skysports but the other programme keeps running?

Also when i press standby i get a screen message saying internet not connection and hdmi wont switch off

Im really confused had it two days

Thank you

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Stop programme to go to another app

Posted by a Superuser, not a Sky employee. Find out more

@Victoria2412 

Applied to all apps *** I find it best when you finish on the app to exit the app totally and not just press the home button 

 

on the majority of the apps if you press back then back again you will get then"exit" screen 

 

exceptions are Netflix where you need to scroll across the bottom to press "exit" and itvx which doesn't seem to have an exit option 

 

doing this will close the app and presumably free up some system ram keeping the device running fast 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Stop programme to go to another app

Posted by a Superuser, not a Sky employee. Find out more

@Jporch316 wrote:

@Victoria2412 

Applied to all apps *** I find it best when you finish on the app to exit the app totally and not just press the home button 

 

on the majority of the apps if you press back then back again you will get then"exit" screen 

 

exceptions are Netflix where you need to scroll across the bottom to press "exit" and itvx which doesn't seem to have an exit option 

 

doing this will close the app and presumably free up some system ram keeping the device running fast 


I agree with @Jporch316 .

 

Since I started doing this I've had fewer glitches/issues that have required me to do a reboot to resolve.

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This message was authored by martswain This message was authored by: martswain

Re: Stop programme to go to another app

I find that using voice control to go wherever I want works perfectly.

Once you get to know the channel numbers just say "Channel XXX" and  you get what you want.

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Stop programme to go to another app

Posted by a Superuser, not a Sky employee. Find out more

@Victoria2412 wrote:

I am watching a programme on bbc i player but want to go to skysports but the other programme keeps running?

Also when i press standby i get a screen message saying internet not connection and hdmi wont switch off

Im really confused had it two days

Thank you


Short press of standby will turn the puck off 

long press of standby will turn the tv off 

——————————————————————————
43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Stop programme to go to another app

Posted by a Superuser, not a Sky employee. Find out more

@martswain wrote:

I find that using voice control to go wherever I want works perfectly.

Once you get to know the channel numbers just say "Channel XXX" and  you get what you want.


You can just say the channel name as well and it will work. That helps prevent having to remember the old school numbers 😀

Sky Stream and Sky Broadband customer

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