14 Dec 2024 05:21 PM
Hi,
......of late when the adverts start when returning to the program, the sound sync goes out by about half a second, particularly noticable on channels 402 and other sports channels.
I have to switch channels and then back again. I can read other similar feedback and comments, am I correct in thinking that this is yet another issue awaiting a resolve, some comments seem to go back to the start of the year?
thank you
14 Dec 2024 08:05 PM
Posted by a Superuser, not a Sky employee. Find out more
@Jackalo wrote:Hi,
......of late when the adverts start when returning to the program, the sound sync goes out by about half a second, particularly noticable on channels 402 and other sports channels.
I have to switch channels and then back again. I can read other similar feedback and comments, am I correct in thinking that this is yet another issue awaiting a resolve, some comments seem to go back to the start of the year?
thank you
It's a current issue for many users .... there's several threads discussing it
14 Dec 2024 08:29 PM
So assuming that we are reporting a wide spread issue, what is Sky proposing to do about it.?
I see no reference to a solution, time line or apology? Worthy manufacturers issue statement regarding their efforts to solve, reimburse or correct problems with a timeline...
As you personally state, on behalf of sky "it's a known issue" do what is the proposed solution or timeline to eradicate the problem please ?
@Jporch316 wrote:
@Jackalo wrote:Hi,
......of late when the adverts start when returning to the program, the sound sync goes out by about half a second, particularly noticable on channels 402 and other sports channels.
I have to switch channels and then back again. I can read other similar feedback and comments, am I correct in thinking that this is yet another issue awaiting a resolve, some comments seem to go back to the start of the year?
thank you
It's a current issue for many users .... there's several threads discussing it