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Discussion topic: Sound bar

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This message was authored by: Mezmo

Sound bar

How do I connect my soundboard to sky streaming box

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This message was authored by: GD1

Re: Sound bar

Posted by a Superuser, not a Sky employee. Find out more

@Mezmo  You don't as a Stream puck has no volume control, you would connect the soundbar to your TV.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
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Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: TimmyBGood

Re: Sound bar

Posted by a Superuser, not a Sky employee. Find out more

@Mezmo 

 

That depends on the specification of the soundbar.

 

If it's single HDMI then as @GD1 indicates it would typically connect to the HDMI ARC socket of the television set, with the puck connected to another HDMI on the TV.

 

If the soundbar has additional HDMI inputs then the puck could connect to one of those.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by: lettice

Re: Sound bar

Posted by a Superuser, not a Sky employee. Find out more

What soundbar make and model do you have ?

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: lettice

Re: Sound bar

Posted by a Superuser, not a Sky employee. Find out more

@GD1 wrote:

@Mezmo  You don't as a Stream puck has no volume control, you would connect the soundbar to your TV.


Not true, depending on your Soundbar system specification.

 

If a soundbar has an hdmi in port, you would use that as the preferred connection for a Sky Stream puck

My current soundbar being Hisense AX5125H soundbar system.

I use the hdmi in port on the soundbar for the puck, soundbar EARC itself connected to the TV EARC hdmi port.

Other devices are connected to the other TV hdmi ports.

It works so much better using the puck via the soundbar hdmi in port like that, especially as it resolves any Sky Stream occasional lip sync issues and the Sky Stream CEC  power sequence.

It also creates a better CEC switch on, switch on the soundbar first each day before starting the puck/TV CEC chain using the Puck on/home key.

 

The Sky Stream puck for the above type of soundbar needs to be set to Auto (not Dolby  Digital+) and the TV sound settings should have EARC set to on and the TV sound settings set to Passthrough.

 

Other previous soundbars that have an hdmi in have also worked in same way.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by: Angel_Aka

Re: Sound bar


@lettice wrote:

@GD1 wrote:

@Mezmo  You don't as a Stream puck has no volume control, you would connect the soundbar to your TV.


Not true, depending on your Soundbar system specification.

 

If a soundbar has an hdmi in port, you would use that as the preferred connection for a Sky Stream puck

My current soundbar being Hisense AX5125H soundbar system.

I use the hdmi in port on the soundbar for the puck, soundbar EARC itself connected to the TV EARC hdmi port.

Other devices are connected to the other TV hdmi ports.

It works so much better using the puck via the soundbar hdmi in port like that, especially as it resolves any Sky Stream occasional lip sync issues and the Sky Stream CEC  power sequence.

It also creates a better CEC switch on, switch on the soundbar first each day before starting the puck/TV CEC chain using the Puck on/home key.

 

The Sky Stream puck for the above type of soundbar needs to be set to Auto (not Dolby  Digital+) and the TV sound settings should have EARC set to on and the TV sound settings set to Passthrough.

 

Other previous soundbars that have an hdmi in have also worked in same way.


Please do not confuse other readers by stating this as fact. It is not. 

Not all soundbars with HDMI inputs allow full bandwidth video passthrough.

Therefore someone who subscribes to Premium tiers of Netflix, Disney+, Prime Video, HBO Max and also Apple TV may not get Dolby Vision passed through to their TV if they connect a Stream puck to a soundbar's HDMI input when it is not capable of passing the full video signal.  

Higher end, more expensive soundbars will normally allow full video passthrough and will state as much on their full specification list. Cheaper, mass-market soundbars often do not state full compatibility so it can be hit and miss whether it will work well or not. 

In my experience, I found that connecting a Stream puck directly to my TV and using eARC to my AVR provided a better experience. I know of many others who also find that they get a better experience this way too, using a variety of soundbars and AVRs. 

Stream puck connection requires individual household troubleshooting, for both network connection and connection to TV and audio devices. There is no 'preferred connection' as you state. It's up to the customer to set up their equipment in a manner which bests suits them and their chosen broadband providers and A/V equipment.

 

 

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