Discussion topic: Skystream puck

This message was authored by: Garyholgate · ‎13 Aug 2026

Hi I asked for 2 sky stream pucks but I haven't received my 2nd one can you tell me when I will be receiving it please

This message was authored by: GD1 · ‎13 Aug 2026

@Garyholgate Your post has been moved from the Sky Go Board as your query is unrelated to the Sky Go PC/Mobile app.

No one here can tell you anything about your orders as we are customers, what does your order confirmation email tell you how many pucks you ordered? What does your ordert tracking say?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: MarkGoldsmith · ‎13 Aug 2026

@Garyholgate wrote:
Hi I asked for 2 sky stream pucks but I haven't received my 2nd one can you tell me when I will be receiving it please

Do you see it listed at https://www.sky.com/myorders ?

If you don't see it listed, do you have Whole Home added to your subscription, as you can't have multiple Sky Stream pucks without paying for Whole Home?

If you have Whole Home added you can order more pucks https://www.sky.com/mysky/tv/home-setup

Sky Stream, Sky Glass Air and Sky Broadband customer

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Discussion topic: Skystream puck

Skystream puck

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