0

Discussion topic: Skystream Home Button changing sound settings

Reply
This message was authored by: emcpeter1

Skystream Home Button changing sound settings

Not sure the title is correct. This is my issues:

 

I have a new Samsung QE55 S90 with a HW-Q600C Sound bar and they work fine with Sky. The problem is, if I press the Sky Remote Home Button (taking me to the main Sky menu) I lose all sound. If I then click to carrying on watching Sky, there is no sound. I have filter through the Samsung sound settings to take it back to TV Speakers, and then go to Sound Bar and it works fine again.

 

I have tried every conceivable connection setup, on both the Sky Settings menu plus and TV and Soundbar settings. 

 

The weird thing is, if I turn off the Sky puck at the socket and then switch it on again, I have no issues - press the home button and it has no effect on the sound, and it will be fine all day. But then I try the  next day and I lose the sound as soon as I press the Home Button.

Because this is corrected each time I restart the Sky Puck, I assume this must be a SKy issue, rather than a Sumsung issue. 


Any ideas on how to permantly fix this?

Reply

All Replies

Avatar for emcpeter1
Level 1 icon
Topic Author
This message was authored by: emcpeter1

Re: Skystream Home Button changing sound settings

I've found the solution!  Go SkySetttjngs (bottom of home page), then Start up and Standby, turn HDMI control to OFF. Works fine now. 

Reply