Discussion topic: Skystream Home Button changing sound settings
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Message posted on 25 Jul 2024 02:28 PM
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Skystream Home Button changing sound settings
Not sure the title is correct. This is my issues:
I have a new Samsung QE55 S90 with a HW-Q600C Sound bar and they work fine with Sky. The problem is, if I press the Sky Remote Home Button (taking me to the main Sky menu) I lose all sound. If I then click to carrying on watching Sky, there is no sound. I have filter through the Samsung sound settings to take it back to TV Speakers, and then go to Sound Bar and it works fine again.
I have tried every conceivable connection setup, on both the Sky Settings menu plus and TV and Soundbar settings.
The weird thing is, if I turn off the Sky puck at the socket and then switch it on again, I have no issues - press the home button and it has no effect on the sound, and it will be fine all day. But then I try the next day and I lose the sound as soon as I press the Home Button.
Because this is corrected each time I restart the Sky Puck, I assume this must be a SKy issue, rather than a Sumsung issue.
Any ideas on how to permantly fix this?
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Message posted on 27 Jul 2024 09:28 AM
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Re: Skystream Home Button changing sound settings
I've found the solution! Go SkySetttjngs (bottom of home page), then Start up and Standby, turn HDMI control to OFF. Works fine now.
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