Discussion topic: Sky
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Message posted on 27 Nov 2025 04:23 PM
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Sky
Hello sky streem keeps turning off my tv so something do with sky streem
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Message posted on 27 Nov 2025 04:27 PM
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Re: Sky
@Kerryoneill1987 wrote:Hello sky streem keeps turning off my tv so something do with sky streem
There have been several reports recently of Stream pucks randomly shutting down. Have you given it a full reboot by turning it off at the wall for a few minutes then powering it back on?
If this doesn't help then it's probably worth calling Sky and requesting a replacement puck as there may be a faulty batch out there.
Message posted on 27 Nov 2025 05:08 PM
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Re: Sky
@Kerryoneill1987 Your duplicate thread you created has been removed as you've already raised the issue here, you've also received a reply.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 27 Nov 2025 05:19 PM
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Re: Sky
No. Sky won't / can't contact you based on your post. Your Community log in name isn't linked to any Sky accounts you may have, so no one knows who you are anyway.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 27 Nov 2025 05:20 PM
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Re: Sky
@Kerryoneill1987 Your 3rd thread has been removed, Sky won't & can't call you back in response to your posts.
You don't need to keep creating new threads, this can be viewed as spamming.
You can reply to your original thread rather than create multiple threads.
You should be aware also this is not a live chat service but a discussion community.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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