01 Oct 2024 10:27 PM
02 Oct 2024 07:47 AM
Is it connected to the router by WiFi or Ethernet?
02 Oct 2024 01:02 PM
Posted by a Superuser, not a Sky employee. Find out more
@Sharon67 wrote:
I have an extra box in bedroom nd it keeps cutting out or freezing
That is typically the sign of a weak/unstable internet connection the extra box is getting (particularly if your main sky device is working fine).
You could test this theory by trying the additional puck in another room ( and see if its better)
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