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Discussion topic: Sky

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This message was authored by Sharon67 This message was authored by: Sharon67

Sky

I have an extra box in bedroom nd it keeps cutting out or freezing
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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky

Is it connected to the router by WiFi or Ethernet?

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky

Posted by a Superuser, not a Sky employee. Find out more

@Sharon67 wrote:
I have an extra box in bedroom nd it keeps cutting out or freezing

That is typically the sign of a weak/unstable internet connection the extra box is getting (particularly if your main sky device is working fine).

 

You could test this theory by trying the additional puck in another room ( and see if its better)

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