Sky tv recording won’t fast forward

[HS20]

Hi I'm just wondering if anyone else has the same problem but when I record programs such as sports it won't let me skip because it thinks it's an ad? I was watching sky f1 that I had recorded but couldn't fast forward because I had 26 mins of ads I couldn't skip even tho it was on the coverage. 

I had also found the recordings will randomly jump backwards or forwards without anyone touching the remote so any help will be appreciated 

[Fothergill1]

Hi @HS20A restart of the puck may resolve the issue as it tends to clear software glitches.  It's certainly worth a try.

To do this go to Settings > System Management > Resets & Updates > Restart device (do not do a factory reset).  It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t worry when this happens as you start the process.

[peter-marlow+1966]

Are you  paying for  ad skipping  in your  subscription ? If not then that may be  why you  can't  fast forward