16 Apr 2024 07:53 PM
Contrary to problems others seem to have, my Sky streaming puck keeps turning itself on, not off (and by extension my TV, sound bar & sub). Seems completely random.
I've turned off TV & puck settings to stop other devices being turned on when you turn the TV/puck on, but this seems stupid when it's a function that I want to use, instead I'd have to turn on each unit independently.
This has only started happening today, we've had Sky Stream since mid-December.
17 Apr 2024 08:23 AM
Posted by a Sky employeeHi there @AM2205 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147