Discussion topic: Sky turns ON randomly

This message was authored by AM2205 This message was authored by: AM2205

Sky turns ON randomly

Contrary to problems others seem to have, my Sky streaming puck keeps turning itself on, not off (and by extension my TV, sound bar & sub). Seems completely random.


I've turned off TV & puck settings to stop other devices being turned on when you turn the TV/puck on, but this seems stupid when it's a function that I want to use, instead I'd have to turn on each unit independently.


This has only started happening today, we've had Sky Stream since mid-December.


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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky turns ON randomly

Posted by a Sky employee

Hi there @AM2205 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


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