6

This discussion topic has been answered Discussion topic: Sky stream

Reply
This message was authored by: JJ201

Sky stream

I am moving to sky stream from sky q will I lose all my downloaded recordings and purchased movies 

as they have given me a new account number 


Best Answers
This message was authored by: GD1 Answer

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@JJ201  Any recording you  will lose, anything that is still available via on demand you can re-add.  Sky Store pruchases will still be in the Sky Store app on Stream

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: GD1 Answer

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@JJ201  Any recording you  will lose, anything that is still available via on demand you can re-add.  Sky Store pruchases will still be in the Sky Store app on Stream

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Did this answer not help you?

This message was authored by: baron75mk3

Re: Sky stream

Good question , as Sky stream does not have traditional recording , as for perchases if you have a new account ? , dont know maybe call them & ask , as for things recorded on Sky Q ? well the recodings will still be on the box but with a totally different account will they be acsessable ? cant say been years since i had sky Q , best to call them & ask them about all of this i would say.

This message was authored by: GD1

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@baron75mk3 wrote:

Good question , as Sky stream does not have traditional recording , as for perchases if you have a new account ? , dont know maybe call them & ask , as for things recorded on Sky Q ? well the recodings will still be on the box but with a totally different account will they be acsessable ? cant say been years since i had sky Q , best to call them & ask them about all of this i would say.


It does have cloud recording, however it's not easy to see what is or isn't cloud recorded in OS1.3

 

Sky Store purchases will still be there on the same Sky ID login details they use as now, Sky Stream has a seperate account number to Sky Q but should not need a new Sky ID.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: baron75mk3

Re: Sky stream

@GD1 Thanks for the info , i didnt see tyour reply to the Op when i was typing , unfortunately there is no option to delete my post , it doest seem to be a thing here 

@JJ201  GDI has given you a far more acurate answer than i can.

This message was authored by: GD1

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@baron75mk3  I don't see why you would want to delete your post 🙂

 

There's nothing wrong with what you've posted as it's an honest reply.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: baron75mk3

Re: Sky stream

Yes i guess but you already game a much better answer to the OP, more usefull thatn mine i guess we were both writing at same time 

Reply