Sky stream

[gazzaman44]

How do stop my stream puck going into standby it seems everytime i turn the tv on i get a screensaver like pic saying " Do you want to turn your set top box on ? Check the connection and cables...

I have a lg tv 

Cant find anything in settings to stop this happening, Its every morning mainly 

Thanks Gary 

[Dazzasky]

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@gazzaman44 wrote:

How do stop my stream puck going into standby it seems everytime i turn the tv on i get a screensaver like pic saying " Do you want to turn your set top box on ? Check the connection and cables...

I have a lg tv 

Cant find anything in settings to stop this happening, Its every morning mainly 

Thanks Gary 

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That's a message from your tv and not Sky Stream. As it says it's telling you your Stream is not on.  @gazzaman44  When you turn Stream on then the message will disappear 

[gazzaman44]

Hi thanks for reply @Dazzasky do you know if there is anyway to stop the puck from going into standby especially overnight  ? 

[Fothergill1]

Hi @gazzaman44  To stop your puck losing the network connection when it is in standby just go into the Settings > Start up & standby menu and make sure that the option for "Networked standby mode" to ON.  I would also turn OFF the overnight power saving at the same time but that is not strictly necessary..