0

Discussion topic: Sky stream

Reply
Avatar for Coz2
Level 0 icon
What's this?
This message was authored by: Coz2

Message posted on ‎03 Apr 2025 09:20 PM

Sky stream

I am new customer and only received one box, how do I get this resolved. So we can have multi room ? 

Report post
Post 1 of 3
250 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎03 Apr 2025 09:28 PM

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Coz2  How many stream pucks did you order? your order confirmation email should show this.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
245 Views
0 Likes
Reply
What's this?
This message was authored by: Anonymous

Message posted on ‎03 Apr 2025 09:29 PM - last edited: ‎03 Apr 2025 09:29 PM

Re: Sky stream

@Coz2 on your MySky app, add the Whole Home package. That'll let you add additional pucks. You may need to pay a setup fee per puck, but often the first one is included. And then Whole Home itself will have a monthly fee.

 

If you've already added that but they didn't arrive, maybe double check how many you ordered and if any other deliveries are due. 

Report post
Post 3 of 3
245 Views
Reply
Reply