Sky stream

[Lynne+68]

I received my sky stream box.but after 2 days I have gave up with it and cancelled everything and have returned the box, but I didn't de register or sign outof the apps( netflix, disney etc etc) what will happen if anything,. 

[Jporch316]

@Lynne+68 

Hopefully sky will reset the device before reallocating to another user. Just to be on the safe side most apps will allow you to login via a laptop or PC and list the devixes you are logged in to those apps. You should be able to remove the sky device from there.

[Lynne+68]

Okie coke just I'm not very techno thats all,.it was working fine but then sound & picture were going off, sky said I needed better broadband band that what I'd already have, but I wasn't going to pay extra, if I knew all this I wouldn't of getting it in the first place! 

[Lynne+68]

Hi there again you couldn't give me a step by step on how to do that 😞 thanks

[Jporch316]

Hi @Lynne+68 

Prime instructions here 

https://www.primevideo.com/help?nodeId=GDCTD7L6N6R96WVK

[lettice]

@Lynne+68 

You can do a forced sign out of devices that you no longer have access to via your app accounts through a web browser.

Sky ones will be flagged with the word 'Sky' in their device description.

For Netflix, Disney and HBO it is as follows;

Disney
https://help.netflix.com/en/node/128180

DIsney

https://help.disneyplus.com/en-GB/article/disneyplus-en-uk-log-out-devices

HBO

https://help.hbomax.com/am-en/Answer/Detail/000002502

[Jporch316]

Netflix 

https://help.netflix.com/en/node/128180

Disney

https://help.disneyplus.com/en-GB/article/disneyplus-log-out-devices

these can only be completed off a laptop / pc login 

[Jporch316]

@lettice  beat me to it 👍

[lettice]

IPlayer

The BBC features a direct remote sign-out option

Go to account.bbc.com in a web browser and log in. Go to your Account Settings. Look for the Sign out of all devices option.

ITVX, C4 and C5 do not currently have any kind of 'Sign Out of All Devices', so all you can do is do a change of your password from the app account settings in a browser that will sign you out of all sessions, which you will then have to re login with the new password.