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Discussion topic: Sky stream

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This message was authored by: Sarah473

Sky stream

My sky stream keeps going black and freezing 

or blue screen saying we have no internet?? When we have!! Help

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This message was authored by: MarkGoldsmith

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Sarah473 wrote:

My sky stream keeps going black and freezing 

or blue screen saying we have no internet?? When we have!! Help


@Sarah473 how is the sky stream puck connected to the internet? Also where is the puck located, is it out in the open or is it on an enclosed shelf or in a cupboard/cabinet?

Sky Stream, Sky Glass Air and Sky Broadband customer

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