Discussion topic: Sky stream

This message was authored by: Kevin712 · ‎24 Jan 2024

Not long got sky stream but it keeps getting technical difficulties trying to load channels, is there anyone else have that very often? Im thinking its a waste of money.

This message was authored by: mikealanr · ‎24 Jan 2024

Hi @Kevin712

What is your WiFi / Internet connection like? It sounds like poor connectivity.

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

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This message was authored by: MarkGoldsmith · ‎24 Jan 2024

I'd suggest opening the Netflix app on your stream puck, going to get help and then check your network.

this will tell you the download speed the stream puck is getting. I'd suggest running this a couple of times to get an average speed.

Sky Stream, Sky Glass Air and Sky Broadband customer

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Discussion topic: Sky stream

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