Hi @chestj00
Try powering off at the mains for a few minutes and powering back on again I. The first instsnce. If issues persist post back and we can recommend some other things to try.
@Bazman1 it's very unlikely that the issues you are experiencing are related to the hardware, if you post what issues you are having the community will do it's best to help. Unfortunately Sky's call centres default position seems to be to just replace them.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
