@Jeffers1 wrote:
Have to repeatedly reboot the puck and the sound is now out of sync with the picture. This isvery frustrating. The puck is hard wired to the hub, so not a wifi issue.
This seems to affect quite a few people and is not related to broadband speed.
Is your puck connected directly to your TV or via a soundbar/AVR?
Are you using ARC/eARC?
Turning all video processing off on your TV can help a little or using any low latency game mode for the HDMI port you have the puck connected to.
Personally, I never was able to maintain regular sync - it would change on a daily basis so I gave up and now use an Apple TV 4K box for all third party apps.
