This discussion topic has been answered Discussion topic: Sky stream puck tv please wait for programme to load

This message was authored by: MarkGoldsmith · ‎31 Dec 2023

@Sophie+arckless @Not sure what you are talking about or how that is relevant to this thread.

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This message was authored by: Jonathan85 · ‎31 Dec 2023

Cant understand why that should be irrelevant to this post maybe meant for something else

This message was authored by: AmdySands · ‎05 May 2026

Had the same problems.

Using full fibre wi-Fi 7 network....(But it seems lots of people have this anyway.

Issues were both wired and Wi-fi.

Spoke to sky who say they have never heard of this problem (obviously they don't read these comments).

So took matters into my team hands.

Seems the answer is to give each puck/Glass a static IP from your router. Problem seems to be solved but we will see with time. Hope it helps

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