Hi, I've been a Sky customer for 19 years and recently swapped from Sky Q to Sky Stream. Something I'm really regretting. I won't mention how annoyed the wife is. In her words, we've gone backwards. One of the main annoyances is the pixelating we are experiencing. It occurs so much. A reboot solves the issue for a day or 2 and then it returns. It happens on a number of channels, Sky Atlantic, Sky Sports, ITV, BBC to name a few. I have seen many threads which show other users are experiencing the same.
I also noticed a Sky employee posting last year that they'd deployed a fix. Well it clearly hasn't worked and all threads aren't leading to any form of resolution.
For clarity, I have 2 pucks, one hard wired into the home router. The 2nd on Wifi. The main puck which is hard wired seems to suffer more. There is no Wifi devices around the puck which could cause inteference (I read this could be a cause), I have FTTP and I get around 900Mbps. If I run a test on Netflix, I get around 90Mbps on the hard wired device so bandwidth isn't an issue. Can anyone offer any suggetions as I'm about to return the pucks!
