Hi @Gareth14
I'm not experiencing this issue and it's not been widely reported. Can you provide more information. When you say going into playlist. Is it just going into it? Is it when you click the button? Is it when you try and watch something back? Who is your ISP etc?
Do you have more than one puck? Is it happening on them all etc? If it's only one it could be a hardware fault, and you can ask sky to swap it out.
MikeAlanR
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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
