Sky stream not working

[Siobhan333]

I have sky stream and it's not working. The light on yhr box is but won't turn on and the remote isn't lighting up. I've done all the turn the tv of and changed the batteries in the remote and still not working

[Anonymous]

@Siobhan333 Work your way through the steps in the recovery process:

https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck

If that still doesn't resolve it then ringing Sky is your next thing to do.