Discussion topic: Sky stream keeps pausing to buffer
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 23 Oct 2026 09:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky stream keeps pausing to buffer
Keeps pausing to buffer. WiFi connection checker is perfect.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 24 Oct 2026 11:14 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky stream keeps pausing to buffer
Hi @Mm91 and welcome to the forum. The Wi-Fi checker is not very useful in my opinion and at bestjust gives an indication.
One of the main reasons for buffering or freezing is the quality and speed of the Wi-Fi signal being received at the TV/puck and not that being received at the router. This can be checked with the Netflix App (Get help > Check network) and is often much less than you might expect. The minimum speeds recommended by Sky are as follows:
HD = 25mbps
UHD = 30mbps
HD + 1 puck = 30mbps
UHD + 1 puck = 35mbps
These speeds assume there is nothing else in your home using up your WiFi bandwidth.
If your speed at the TV is borderline try connecting via Ethernet cable. If this is not practical you can use powerline adapters (about £40 at Amazon). Note the Ethernet port on the Glass TV (& pucks) only supports 100mbps so don't waste money on the more expensive 1gb powerline adapters
If my post (or any other) has solved your issue please mark as an "Answer" as it helps others identify the solution
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page