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Discussion topic: Sky stream keeps freezing
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This message was authored by: johnharding
Message posted on 11 Oct 2025 10:47 PM
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Sky stream keeps freezing
Had my sky stream for 5days and it keeps freezing trying to disconnect consistently nothing works
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This message was authored by: Jporch316
Posted by a Superuser, not a Sky employee.
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Message posted on 11 Oct 2025 11:11 PM
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Re: Sky stream keeps freezing
@johnharding wrote:Had my sky stream for 5days and it keeps freezing trying to disconnect consistently nothing works
Hi @johnharding
@first port of call is to check the speed being received by your stream puck .... to do this navigate to the Netflix app - go to settings - network - check network
you need at least minimum 30 mbs to be able to stream.
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43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
43inch Gen 1 and 55 inch Gen 2 Sky Glass & sky live camera 3 Pucks. Virgin media M500 on hub 5x. Four sky mobile sims.
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