Sky stream issues

[Oaklee]

I have issues with my sky stream. I watch something on live tv and then just randomly cuts out and says it has issues displaying my program and then loses internet connection even though my internet works perfectly fine. Can anyone help me out please

[Allan95]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141