Discussion topic: Sky stream issue
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Message posted on 15 Jun 2026 06:32 PM
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Sky stream issue
I have my sky stream puck connected via ethernet cable to my hub (sr203). The hub is connected to openreach ONT with fibre 100. However I am experiencing slow speeds and apps either failing to load or being extremely sluggish such as netflix.
I have done numerous speed tests through both the netflix app (110mb/s) and also through my phone which is giving similar speeds so speed to the puck isn't an issue.
I have also tried refreshing the apps but this doesn't solve this issue.
As an aside I do have a mesh network,Deco x50 ( AP mode) set up but as puck is connected to Hub via ethernet I don't think this is causing any interference.
I also have the wifi on the hub turned off.
Does anyone have any ideas or fixes?
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All Replies
Message posted on 16 Jun 2026 02:06 PM
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Re: Sky stream issue
Thanks for escalating this. We’ve sent an invite to chat.
Please be aware conversations automatically close if there is no response within 48 hours.
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