Sky stream intermittently cuts out

[mark121245]

got a replacement puck, still got same problem of cutting out intermittently. Weirdly only happens on sky channels never on any of the apps. 

[Tom-W19]

Hi mark121245

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147