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Discussion topic: Sky stream add whole home

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This message was authored by: Jen_89

Sky stream add whole home

Can someone advise how I can add whole home onto my sky stream account. I'm finding it impossible to do, every time I think I'm on the right lines it's about Sky Glass.

 

thanks.

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This message was authored by: GD1

Re: Sky stream add whole home

Posted by a Superuser, not a Sky employee. Find out more

@Jen_89  Are you logging into your account 1st?   You should be able to add whole home & a puck through your account when you're logged in.  Manage your Sky TV - Home set-up

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Jen_89

Re: Sky stream add whole home

Thanks for your reply! Yes, all signed in but when I go in to home set up and click the whole home it seems to only take me to options for sky glass.

This message was authored by: Hunter2660

Re: Sky stream add whole home

Do you want to add an extra puck, or do you have more than one already? 

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This message was authored by: Jen_89

Re: Sky stream add whole home

I currently only have one box and room with sky in it. Thanks.

This message was authored by: lettice

Re: Sky stream add whole home

Posted by a Superuser, not a Sky employee. Find out more

So are you trying to add Whole Home for the extra Sky Go options below or wanting an additional Sky Stream puck?

 

For Sky Go adding Whole Home allows you to also watch on four devices at the same time on the Sky Go app and on your games consoles.

 

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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