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Discussion topic: Sky steam tv box

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This message was authored by: Tracy2007

Sky steam tv box

Iam on my 3 sky steam tv box. And still have problems with it. Upgrade to full fibre and sky max and 2 wifi booster. I've got to reboot my sky steam tv box every time I change channels
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This message was authored by: Jason-

Re: Sky steam tv box

Posted by a Sky employee

Hello @Tracy2007, thanks for your post and sorry to see you're having problems with your Sky Stream Puck despite making changes to your Sky Broadband package and set up! 😕

I'll send you an invite to a private chat shortly and we can help get this working better for you. 
 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

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This message was authored by: Tracy2007

Re: Sky steam tv box

Sky is useless no help with eny problems with rubbish sky steam tv boxs. No call back or reply from enyone. If I stop payment there will call then

This message was authored by: Jason-

Re: Sky steam tv box

Posted by a Sky employee

Hey @Tracy2007, we apologise for the late reply. We have your message and one of the team will be in touch shortly 😊

Sorry for any inconvenience caused by this. 

Thanks, Jason-

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This message was authored by: Tracy2007

Re: Sky steam tv box

100% useless 

This message was authored by: GD1

Re: Sky steam tv box

Posted by a Superuser, not a Sky employee. Find out more

@Tracy2007  You duplicate thread has been removed, you raised the isue here and was escalated to the Messaging team who have reached out to you, raising  another thread won't resolve the issues you have.  Did you engage with the messaging team?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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