15 Feb 2025 06:09 PM
I now have Sky stream, as Sky q unavailable, however, the same issue applies to both. Just watched Leeds v Wakefield today and the picture kept freezing and then with 5 minutes of the game left the commentary goes and the broadcast just stops. Error code :COMP7. ID3131fb....whatever that means. Screen message instructions were "please press back button and retry" which I did only to see the game was finished and I missed the final try of the game.
Is this really the best Sky can do......I will wait to see if Sky want to comment or help!!!!
15 Feb 2025 07:09 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @David51157
You won't get a comment from sky as this is a customer helps customer community. You can however flag this with their viewer relations team who will investigate and feedback as necessary. Their email address is viewerR@sky.uk.
MikeAlanR