0

Discussion topic: Sky puk

Reply
This message was authored by Jinnifer This message was authored by: Jinnifer

Sky puk

I have an old Samsung tv, not smart TV.

My sky puk, although it works the sound and picture constantly pause and restart. I have changed picture settings but nothing seems to work.  Any ideas??? Also it's much worse in the evenings. 

Reply

All Replies

This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Sky puk

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jinnifer 

Are you connected via WiFi or ethernet? What internet speeds do you get?


Thanks,
Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
Jinnifer
Topic Author
This message was authored by Jinnifer This message was authored by: Jinnifer

Re: Sky puk

My speed is 74mbps. I think thats ok, right?

Jinnifer
Topic Author
This message was authored by Jinnifer This message was authored by: Jinnifer

Re: Sky puk

Its via wifi

This message was authored by Anonymous This message was authored by: Anonymous

Re: Sky puk

74 Meg is technically enough, depends how many other devices you're running at the same time. I wouldn't be happy running glass/steam on anything less then 100 Meg. I have 600 Meg with Virgin and haven't had a single glitch 

This message was authored by CardiffMan1992 This message was authored by: CardiffMan1992

Re: Sky puk

Posted by a Superuser, not a Sky employee. Find out more

Via WiFi could be the issue i was getting nearly 200 down on WiFi but Sky Stream Box didn't like the WiFi at all and it was only via hardwiring it speed is pretty much identical but it works flawless now.

 

Edit by Flawless i mean no break up of picture the rest of Glass issues i obviously still get.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion