@Gary1234lx The flashing white light indicates the box is downloading firmware. Sky ask that custommers dont use the factory reset unless under their guidance as it can go wrong. If the box does not come back on its own in an hour or so call Sky their lines open from 9am today to report the issue.
Resetting the box will not d[cure issues with poor wifi signal strength having a booster might help but always place boosters halway between the router and where you need the boost. Streaming TV requires a decent wifi connection which is down to the layout, type of construction snd level of interference in your home. Ethernet cables are by farctge best connection to use.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
