Discussion topic: Sky puck
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Message posted on 14 May 2026 08:04 PM
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Sky puck
I have to keep unplugging my PUC to get the menu / TV programmes to work! I'm having to do it more often now
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All Replies
Message posted on 15 May 2026 08:59 AM
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Re: Sky puck
Good Morning @RMB4079, thanks for getting in touch with us and sorry you're having problems with your Sky Stream Puck 😕
I'll send you an invite to a private chat shortly and we can help you get things sorted.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
Thanks, Jason-
Message posted on 15 May 2026 09:17 AM
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Re: Sky puck
@RMB4079 Your duplicate thread on the Glass Board has been removed as you've already raised the issue here.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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