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Discussion topic: Sky puck

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This message was authored by: RMB4079

Sky puck

I have to keep unplugging  my PUC  to get the menu / TV programmes  to work!  I'm having to do it more often now

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This message was authored by: Jason-

Re: Sky puck

Posted by a Sky employee

Good Morning @RMB4079, thanks for getting in touch with us and sorry you're having problems with your Sky Stream Puck 😕

I'll send you an invite to a private chat shortly and we can help you get things sorted.

 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

This message was authored by: GD1

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

@RMB4079  Your duplicate thread on the Glass Board has been removed as you've already raised the issue here.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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