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Discussion topic: Sky puck

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Avatar for DmDave
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This message was authored by: DmDave

Message posted on ‎06 Nov 2025 02:46 PM

Sky puck

The Sky puck is rubbish! Used an Ethernet cable as it needs to update software . 3 hours later and it's just doing the same thing over and over . Tried all the hard reset etc to no avail . So on the verge of just sending it back as it's pointless . And you cannot speak to a human online . You get that stupid bot . 

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎06 Nov 2025 03:13 PM - last edited: ‎06 Nov 2025 03:14 PM

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more
@DmDave wrote:

 So on the verge of just sending it back as it's pointless . 

Clearly not for everyone: that might have been noticed in the four years it's been on sale.

 

Setup can be glitchy in some cases: which ISP are you using?

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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