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Discussion topic: Sky puck

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This message was authored by: Jaye-75-

Sky puck

Ever since I got sky stream installed I have never been able to use it on my tv, as it just stops after 5 mins of watching, I have tried all the help links & even received a new puck, but it just doesn't work! I was watching it on my tablet via sky go but I can't do that now as tablet needs a repair. I have been paying for a service that doesn't even work. How do I go about cancelling out of my 31 days ? I don't see why I should pay for something I can't use
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This message was authored by: Dazzasky

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

@Jaye-75- wrote:
Ever since I got sky stream installed I have never been able to use it on my tv, as it just stops after 5 mins of watching, I have tried all the help links & even received a new puck, but it just doesn't work! I was watching it on my tablet via sky go but I can't do that now as tablet needs a repair. I have been paying for a service that doesn't even work. How do I go about cancelling out of my 31 days ? I don't see why I should pay for something I can't use

I have escalated your post to Sky @Jaye-75- keep an eye out for a message from Sky. 

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