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Message posted on ‎01 May 2025 08:18 PM

Sky puck

Have set up sky puck and on screen says no WiFi but signal is strong everywhere in flat,TV works great and Netflix.. have always used WiFi so have no sky remote..any idea what's wrong ?
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Avatar for Chrisee
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This message was authored by: Chrisee Answer

Message posted on ‎02 May 2025 07:27 AM

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

@Paddy69 check the puck's network settings to see if the unit is correctly networked to your router and shows an IP address in the advanced settings.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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Avatar for Chrisee
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What's this?
Superuser
This message was authored by: Chrisee Answer

Message posted on ‎02 May 2025 07:27 AM

Re: Sky puck

Posted by a Superuser, not a Sky employee. Find out more

@Paddy69 check the puck's network settings to see if the unit is correctly networked to your router and shows an IP address in the advanced settings.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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