Sky puck wrong region

[CinderKona]

Hello,

This morning I seem to be getting BBC news for an incorrect region. No idea how to correct it as there's nothing in the settings to set my home region.

Grateful for any advice.

[peter-marlow+1966]

I have escalated your message to the community team look out for an invite to a chat in the next 48 hours 

[Tom-W19]

Thanks for escalating. We've sent an invite to @CinderKona.

[TimmyBGood]

@CinderKona 

Note that if a particular BBC region has transmission issues they'll switch to the feed from a different one.

[CinderKona]

This messaging service is torturous I may as well spend the customery 2 hours on the phone.

[xenon81 · Accepted solution]

Are you in the Look East area? If so their local news is off air due to storm damage.

https://www.bbc.co.uk/news/articles/c39x9x12yg3o

[CinderKona]

Ah ok. That's it then.

Many thanks.