Sky puck will not stream Netflix, gets between 8 & 24%

[Rossco6]

Have Sky puck  and will not stream Netflix, gets between 8 & 24%. 3 pucks in house, only one having problems. The rest of apps and channels work fine, fibre is fine. Have moved pick to see if fault stays with puck and does.

[Fothergill1]

@Rossco6 On the puck that is having issues try reloading Netflix by going to "Get Help" and select reload Netflix.  This may help clear the issue 🤞