Sky puck turns off when paused

[Brianeva9]

Can anybody help,every time I pause the TV to go and make a cup of coffee or something? I come back after five minutes or soand the TV  turned off because the Sky puck has turned off by itself. This is now getting very annoying having to turn it back on and go back to what I was watching before if I can remember what it was.

[Fothergill1]

Hi @Brianeva9 and welcome to the forum.  Unfortunately this is designed into the puck and is supposed to be an Eco feature and compliant with EU legislation.  I agree it is highly annoying and only allowing about 10 minutes is way to aggressive.  The way I get around it, when I remember, is to use the voice control and rewind by 10 minutes or so and that way I don't need to pause the programme. When I return to the TV it is just a short FF or RW to get to the original position.  Often I forget and in fact was caught out earlier this afternoon.