Sky puck stuck on “your now connected” screen

[Steve545]

As title says.

I.T literate and tried all of the reset procedures.

I just want to speak to somebody to resolve/ replace.

thanks

Steve

[peter-marlow+1966]

You are not talking to sky on here we are all fellow customers on here like yourself,you need to call sky about this issue 

[Steve545]

Thanks,  Do you have contact details?

I've searched everywhere to no avail!

cheers

Steve

[peter-marlow+1966]

If you have sky mobile then call on 150, if not  the number starts  0333