Sky puck streaming set up

[Dean822]

Have connected puck to mains and plugged in HDMI cable to puck and tv but no set up instructions are appearing 

[Angel_Aka]

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@Dean822 wrote:

Have connected puck to mains and plugged in HDMI cable to puck and tv but no set up instructions are appearing 

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Have you selected the appropriate HDMI input on your TV using the TV's remote control? 

Is there a white light on the front of the puck?

[Dean822]

No white light on front of puck just underneath and have entered the correct hdmi port

[Angel_Aka]

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@Dean822 wrote:

No white light on front of puck just underneath and have entered the correct hdmi port

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Try turning it off at the wall for a few minutes then power on and try again. Also try a different HDMI port on your TV if there is one. 

Are you using the HDMI cable which came with the puck?

[Daniel0210]

@Dean822 

You have posted on the Sky Q board. I will move your thread.