Discussion topic: Sky puck network issue

This message was authored by: david029 · ‎18 Oct 2023

We have two sky stream pucks, one on WiFi one on hard wire, the one hardwired keeps saying no wifi and requires a reboot to get working, WiFi is turned off because it's hard wired. Any ideas

This message was authored by: mikealanr · ‎18 Oct 2023

Hi @david029

Have you turned WiFi off in the settings? Glass / Pucks try to connect via WiFi even with ethernet connected unless turned off.

Got to settings > Network > Advanced Settings > WiFi and toggle to off.

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by: david029 · ‎18 Oct 2023

Hi @mikealanr

Yeah I've turned WiFi off.

Discussion topic: Sky puck network issue

Sky puck network issue

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