Sky puck loading issues

[Karen343]

I get intermittent problems with my sky puck where sometimes it will not load programs and shows technical error messages but at other times it works fine. What is causing this. Do you need to provide a broadband booster to improve performance 

[trevforum]

Hi,

This hapens to me sometimes.  Have you tried going into settings-> Systems management->Resets & udates and choose Restart.  It will take a couple of minutes to reboot but it should clear caches and buffers. If this doesn't help then it could be a network issue.