Sky puc and remote not working

[Daniel15788]

I have 3 pucks and none of them work properly. One doesn't work at all. And the remote is now not working for one. I have tried all steps and nothing works

[SuperMatt]

Hello, @Daniel15788. I'll send you an invite to a private chat shortly and we can help you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141